General Manager
Company: Capriotti's Sandwich Shop
Location: Murrieta
Posted on: September 19, 2024
Job Description:
Benefits/Perks
- Competitive Pay
- Medical, Dental, Vision
- 401k, FSA's
- Employee Assistance Program
- Referral Program
Company Overview
Capriotti's Sandwich Shop is a dynamic, Fast Casual restaurant
company with over 100 shops, with an aggressive growth plan. We are
currently sourcing for a General Manager to be based in one of our
Las Vegas corporate shops. Capriotti's is a fast-paced environment
with strong core values and fun. If you are prepared to grow your
career, wear multiple hats, and be part of a fast-paced team with a
focus on exceptional QUALITY & SERVICE, this may be the role for
you.
We are a company that understands that our most important asset is
our people! Everyone is valuable, and every contribution
counts!
General Manager Job Summary
Sharing Our Passion One Sandwich at a Time: Accomplishing
Capriotti's mission begins and ends with you. You are the face of
the company and will provide Uncompromising Standards of Quality
and Service by ensuring hot food is always served hot, cold food
cold, all food fresh, in a clean environment, in full uniform with
a smile.
General Manager Responsibilities
- Builds teams by identifying, recruiting, and hiring the best in
the available talent pool and utilizes good performance management
strategies to retain talent.
- Coaches, develops, and motivates the shop's Team Members by
following Capriotti's training standards; identifies and addresses
the additional development needs of the individuals on the team to
encourage growth and retention.
- Prepares team schedules with a focus on operational excellence
and cost management without sacrificing Guest satisfaction and team
morale.
- Role models the standards and maintains the culture for
delivering CAPtivating Service to Guests.
- Monitors compliance with health, safety, and building relations
regarding food preparation, serving, and building
maintenance.
- Prepares all products according to Capriotti's specifications,
using the correct portion, quality, and product presentation
controls.
- Maintains the integrity of Capriotti's recipes to ensure a
consistent Guest experience at any Capriotti's location.
- Responsible for cash management and bank deposits.
- Monitors budgets, cost of goods sold, labor, payroll records,
and all other financial transactions related to the shop.
- Promotes an environment of "salesmanship" by encouraging a
culture of suggestive selling and an orientation towards "counter
service" versus "cashier" mindsets at the register.
- Utilizes effective purchasing, inventory, receiving, and
waste-monitoring procedures.
- Actively participates and promotes all brand-wide and local
marketing initiatives; demonstrates leadership in Local Shop
Marketing (LSM).
- Utilizes effective communication skills (oral, written, and
listening) to foster positive relationships with Team Members,
Guests, vendors, and other members of the Capriotti's
brand.
- Establishes an environment of trust within the shop; including
Team Members, Guests, vendors, and others.
- Demonstrates emotional resilience under pressure and during
changing priorities.
- Analyzes information and evaluates results to choose the best
solution for problem-solving.
General Manager Qualifications
Skills and Knowledge:
- Service Orientation - Actively looks for ways to help
others.
- Time Management - Demonstrates ability to multi-task; can
remain "hands-on" during a busy shift without losing focus on the
guest, product quality, and team performance; organizes, plans, and
prioritizes daily and weekly tasks/projects.
- Computer/Technology - Experience in POS systems and proficiency
in the use of a computer (e-mail, spreadsheets, and other
documents).
Physical Requirements:
- Ability to withstand work conditions in temperatures of 0---F
or less and up to 100---F.
- Ability to move throughout the restaurant for extended periods
at a time.
- Can move 50 lbs. for a distance of up to 10 feet.
- Ability to balance and move up to 25 lbs. for distances of up
to 50 feet.
#J-18808-Ljbffr
Keywords: Capriotti's Sandwich Shop, Murrieta , General Manager, Executive , Murrieta, California
Didn't find what you're looking for? Search again!
Loading more jobs...