TEAM LEADER: STORE
Company: Del Taco
Location: Murrieta
Posted on: October 27, 2024
Job Description:
Our Team Leaders support our stores and Restaurant Managers in
creating an amazing guest experience, and empowering their team to
be at their very best. Our Team Leaders create a culture in our
restaurants that is exciting, optimistic and rewarding.
Del Taco Team have significant opportunities for growth and career
advancement and are charged with supporting the Restaurant Manager
with the tasks of training the next generation of leaders, guiding
them to be promoted and empowering them to have a successful
career.
Essential Job Functions
- Supports Restaurant Manager in supervising team that delivers
effective results in the areas of quality, guest service, food
cost, labor cost, safety, security, cleanliness and product
preparation.
- Running shifts and supporting the RM in managing the execution
of all Company policies, procedures, programs and systems.
- Knowledge of all work station functions and paperwork essential
for recording and monitoring each job in the restaurant.
- Supervises 1 to 7 Team Members
- Ensures objectives are reached in all areas while following all
Company guidelines.
- Ensure compliance during shifts with all federal, state and
local laws and ethical business practices.
- Supports RM in creating and maintaining an Employer of Choice
environment.
- Supports RM in providing leadership, direction, training and
development to the restaurant team.
- Supports RM in supervising and directing the workforce.
- Supporting RM in making staffing decisions such as,
recommending interviews, and administering disciplinary action as
needed.
- Delivers effective results in the areas of quality, guest
service, safety, security, cleanliness and product
preparation.
- Exhibits a cheerful and helpful manner
- Demonstrates a complete understanding of our menu items and has
the ability to explain them to guests accurately
- Uses Point of Sale system/cash register to record orders and
compute order amounts; collecting payment from guests
- Understands and adheres to proper food handling, safety and
sanitations standards
- Ability to follow all Company operation policies, and
procedures
- Make recommendations to enhance restaurant operations.
- Maintains a professional appearance and grooming standards
- May be required to attend business meetings for training and
development Knowledge, Skills and Abilities
- 1-2 years of experience in quick service restaurant environment
with demonstrated ability to ensure guest satisfaction and ability
to train and maintain an on-going guest service delivery.
- Demonstrated ability to be a leadership partner with management
and staff, and to provide quality service to guests.
- Demonstrated ability to handle multiple tasks with effective
follow-through.
- Demonstrated ability to motivate and lead staff to achieve
organizational goals.
- General knowledge of computers, POS systems, various electronic
devices, and various software.
- Ability to perform basic business math skills. Cash handling
skills desired.
- Excellent organizational skills for keeping detailed records,
reports and logs.
- Demonstrated ability to visually assess and evaluate safety
hazards in the work place as mandated by company safety procedures.
Ensure OSHA, local health and safety codes and company safety
policies are met/followed.
- Ability to communicate, develop and maintain a close, effective
relationships colleagues, department managers, partners and the
public.
- Implement training and development plans and train staff
- Ability to read, write and speak effectively in English.
- Open availability to work any shifts as needed. May perform
other responsibilities as assigned. Responsibilities and duties may
change when circumstances dictate. (e.g., emergencies, changes in
workload, rush jobs, or technical developments) All duties are
expected to be performed while clocked in.
Experience, Education and Training
- Must possess a valid driver's license and proof of vehicle
insurance.
- 1-2 years of experience in a Quick Service restaurant
environment or a guest service industry in a supervisory or
leadership role or an equivalent combination is preferred.
- Food Handlers certification may be required
- Ability to stand and walk for approximately 95-100% of shift
including ability to bend, reach, and lift and carry a max of 50
pounds.
Keywords: Del Taco, Murrieta , TEAM LEADER: STORE, Hospitality & Tourism , Murrieta, California
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