Spa Manager
Company: Montage Hotels & Resorts
Location: Newport Beach
Posted on: April 2, 2026
|
|
|
Job Description:
Live Your Passion. Add Your Magic. At Montage International, we
are doing something different, something exciting and it takes
passionate people to bring our vision to life. We have built a
culture that leads with the important notion we live by every day;
do what you love. If this resonates with you, we look forward to
receiving your application. We welcome applicants with disabilities
and provide reasonable accommodations as needed to our applicants.
Please discuss with our hiring managers during our selection
processes. If you are an internal applicant, please log into
Workday and apply for your application to be considered. Please
Click Here to apply internally. Spa Manager SUMMARY The Spa Manager
is responsible for management and day to day operations of the spa
and for the department’s development of long term directions, in
support of the hotel’s, Mission and Values; including profitable
financial management, effective leadership, excellent customer
service skills, and supervision of department requirements and
standards. The Spa Manager must possess strong business and
organizational skills as well as have creative energies and the
ability to motivate and inspire a talented and diverse spa team.
Must possess exceptional skills in running a spa operation in a
city hotel environment. ESSENTIAL FUNCTIONS Major areas of
responsibility/ management include, but are not limited to: Create
a supportive and professional environment which consistently
delivers a spa experience that exceeds guest and associate
expectations. Assist with the screening and selection of all
qualified spa candidates, communicating performance expectations,
providing associates with on-going feedback, mentoring and
conducting official performance reviews. Provide associates with
coaching and counseling as needed to achieve performance objectives
to reach their fullest potential. Oversee operations in the spa
department including: Massage, Skincare, Nails, Guest Reception,
Locker Rooms, Spa Retail and the Fitness Center. Develop and
monitor financial strategies to increase revenues while controlling
operating expenses, monitoring annual budget and forecasts,
reviewing monthly financial statements, utilizing yield management
strategies, implementing inventory management and purchasing
procedures, as well as monitoring and adjusting staffing levels,
spa service appointments and operational expenses, to maximize spa
profitability. Develop and enforce standard operating systems, to
ensure the facility is maintained to luxury spa standards.
Strategically and proactively develop programs, marketing
initiatives and promotions to increase revenue generating
opportunities, enhance the guest experience, and increase the
repeat guest base. Create Wellness and Fitness experiences for the
guests as appropriate. Support public relations requests for the
spa and respond to all media leads. Establish beneficial
partnerships with all product, equipment, and supply vendors that
include competitive pricing, technical support, training programs
and coop promotions. All positions may perform additional duties as
assigned based on business needs that may be outside the scope of
normal duties. QUALIFICATIONS 4-6 years of spa experience; 3 of
which were in a leadership role Bachelor’s Degree Excellent
organizational and time management skills Advanced skills in Word,
Excel, PowerPoint, and Outlook; daily use of nearly all programs
will occur PREFERRED Master’s Degree Luxury hotel experience
strongly preferred PHYSICAL REQUIREMENTS Most work tasks are
performed indoors. Position requires walking and giving direction
most of the working day. Must be able to exert well-paced ability
to maneuver between functions occurring simultaneously. Requires
grasping, writing, standing, sitting, walking, repetitive motions,
bending, climbing, listening and hearing ability and visual acuity.
Must be able to push and pull carts and equipment weighing up to 50
lbs. occasionally. The pay scale for Spa Manager is
$80,000-$85,000. The pay scale is the base salary or hourly wage
range, exclusive of incentive pay such as commissions, piece rates,
gratuities, and the like, that Montage reasonably expects to pay
for the position. In the United States we are proud to be an EEO
employer M/F/D/V. We maintain a drug-free workplace and perform
pre-employment substance abuse testing.
Keywords: Montage Hotels & Resorts, Murrieta , Spa Manager, Hospitality & Tourism , Newport Beach, California