Director, Product Operations
Company: Confluent
Location: San Diego
Posted on: February 17, 2026
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Job Description:
We’re not just building better tech. We’re rewriting how data
moves and what the world can do with it. With Confluent, data
doesn’t sit still. Our platform puts information in motion,
streaming in near real-time so companies can react faster, build
smarter, and deliver experiences as dynamic as the world around
them. It takes a certain kind of person to join this team. Those
who ask hard questions, give honest feedback, and show up for each
other. No egos, no solo acts. Just smart, curious humans pushing
toward something bigger, together. One Confluent. One Team. One
Data Streaming Platform. About the Role: We are looking for a
Director of Product Operations, reporting to our Chief Product
Officer, to serve as the Chief Architect of our Product ecosystem.
You will treat our internal processes, rhythms, and rituals as a
high-value product, with our Product Managers as your primary
"customers." Your mission is to design a frictionless, scalable
environment where PMs can dedicate their energy to understanding
customers and defining strategy, rather than navigating ambiguity.
This is a leadership opportunity for someone who wants to leave a
lasting mark. What You Will Do: • Unify Our Core Rhythms:
Centralize ownership of mission-critical processes (like New
Product Introduction and the Product Development Lifecycle) to
ensure they are driven by a strong Product Strategy. • Bridge
Strategy to Action: Close the gap between leadership vision and
team execution, ensuring that strategic decisions are seamlessly
translated into adopted, working processes across the entire
organization. • Elevate Our Planning: Transform our planning cycles
from events we react to into deliberate, impactful drivers that
position the Product organization for success. • Design the Product
Operating System: Treat the Product Development Lifecycle (e.g.,
PRFAQ, PRD, NPI) as a product. Continuously iterate based on PM
feedback to eliminate friction and maximize velocity. • Drive
Strategic Alignment: Act as Chief of Staff to the CPO, translating
strategic intent into clear execution. Lead the coordination and
preparation for major company ceremonies (QBRs, All-Hands). • Own
the Narrative & Standards: Develop high-impact executive
communications and presentations for the CPO. Define and enforce
the "Gold Standard" for product artifacts and team rituals. •
Master Change Management: Design and lead the rollout of all new
processes, ensuring PMs understand the why and have a seamless
adoption experience. • Centralize Data & Tools: Establish a Single
Source of Truth for product analytics. Strategically manage and
optimize the core Product tech stack (Jira, Mixpanel, etc.) to
enable workflows. • Lead and Mentor: The Product Operations team,
shifting the focus from reactive execution to proactive, visionary
system design. What You Will Bring: • 8 years in Product
Management, Product Operations, or Program Management, with at
least 3 years in a leadership or people management capacity. •
Ability to look at a messy, fragmented set of activities and
instantly visualize the clean, elegant system that can replace it.
You are expert at mapping workflows and identifying leverage
points. • Proven track record of driving lasting adoption of new
processes across large, diverse teams, using masterful
communication, empathy, and strategic repetition. • Ability to
translate the CPO’s high-level strategic intent into concrete,
tactical plans for the team. You are a trusted partner capable of
confidently interfacing with leadership across Engineering, Sales,
and Marketing. • Experience in partnering with data analysts and
engineers to design and build reliable dashboarding and insight
infrastructure.
Keywords: Confluent, Murrieta , Director, Product Operations, IT / Software / Systems , San Diego, California
